xh66 Privacy Policy

1 Introduction

xh66 ("we", "us", or "the platform") operates a trusted online gaming service for users in Bangladesh. By accessing our website xh66.cam or using our services, you are considered to have accepted the terms of this privacy policy.

The purpose of this privacy policy is to clearly inform you about what information we collect, why we collect it, how it is used, and what measures we take to protect your information. We believe that data protection and user trust go hand in hand. xh66 always gives your privacy the highest priority.

If this policy is changed or updated, we will post a notice on the website and update the "Last Updated" date. You are advised to review this policy from time to time.

2 What Types of Information We Collect

xh66 collects the following types of information to run its services smoothly and provide users with the best experience:

2.1 Personal Identification Information

• Full name
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address
• Mobile number
• National ID or passport details (for KYC verification)

2.2 Financial Transaction Information

• Records of transactions made via bKash, Nagad, Rocket, or bank transfer
• Deposit and withdrawal history
• Wallet or account balance details

2.3 Technical and Usage Information

• IP address and device type
• Browser type and version
• Duration of time spent on the site and list of pages visited
• Cookie and session data
• Gaming history and betting patterns

2.4 Communication Information

• Content of messages sent to support via live chat or email
• History of complaints and requests

3 How We Collect Information

xh66 collects your information in the following ways:

• Information provided directly: Information you provide when filling out the registration form, updating your account profile, or contacting support.
• Automatic data collection: Information automatically collected through cookies, log files, and tracking technologies when you browse our website.
• Via third parties: Information received from payment gateways such as bKash or Nagad to verify transactions. This information is used only to complete transactions.
• KYC verification process: Requests for identity documents in cases of withdrawals above a certain amount or suspicious activity, in order to confirm identity and prevent financial fraud.

4 Purposes of Using Information

We use the information you provide for the following purposes:

4.1 Account Management and Verification

The information provided at registration is used to confirm your identity, create and manage your account, and ensure age verification. xh66 strictly enforces that only individuals aged 21 or above may use our services.

4.2 Financial Transaction Processing

To complete deposit (minimum ৳500) and withdrawal (minimum ৳500) processes. Accurate information is essential to ensure withdrawals are processed within the usual 5–30 minutes.

4.3 Security and Fraud Prevention

Information is analyzed to detect and prevent suspicious transactions, prevent money laundering, and stop multi-account use or other dishonest activity.

4.4 Personalized Experience

Your gaming preferences and history are analyzed to provide you with relevant games, bonus offers, and promotional information.

4.5 Legal Compliance

Maintaining records in accordance with applicable laws and regulations and providing information in response to lawful requests from authorities.

5 Cookie Policy

xh66 uses cookies on its website. Cookies are small text files stored on your device that help improve the functionality of the site. We use the following types of cookies:

• Essential cookies: To keep login sessions active and ensure secure browsing. Without these, the site does not function properly.
• Functional cookies: To remember your language preference, login details, and other personalized settings.
• Analytics cookies: To understand user behavior and improve site services. Data from these cookies is analyzed in aggregate form.

You can control or disable cookies by changing your browser settings. However, disabling cookies may cause some features of the site to not work properly.

6 Information Sharing and Third Parties

xh66 never sells your personal information or discloses it to third parties for commercial purposes. However, information may be shared in a limited way in the following cases:

6.1 Payment Processors

Information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and bank transfer services. These third parties are permitted to use the information only for the specified purpose.

6.2 Technology and Software Partners

Game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming may process limited session information within their platforms to operate games. This information is not stored or distributed separately.

6.3 Legal Authorities

Required information may be provided pursuant to a court order or lawful request from a law enforcement agency and within the scope of applicable law.

7 Data Security Measures

xh66 uses industry-standard high-quality security technology to protect your information:

• SSL encryption: All our pages and forms are encrypted with SSL (Secure Sockets Layer) technology, so third parties cannot read the information while it is in transit.
• Secure data storage: All sensitive information is stored on encrypted servers.
• Access controls: Only authorized staff may access your information, and only as needed for their specific role.
• Regular security reviews: Our security measures are reviewed and upgraded on a regular basis.
• Two-step verification: There is an additional verification process in place to detect suspicious login attempts.

No one can guarantee 100% security on the internet, but xh66 always makes every effort to protect user information.

8 Data Retention Period

xh66 does not retain any information longer than necessary. The retention period is determined on the following basis:

• While the account is active: All necessary information is retained as long as the account remains active.
• After account closure: Core information may be retained for a specified period to meet legal obligations.
• Transaction records: Transaction information is retained for a set period in accordance with financial regulatory requirements.
• Inactive accounts: Information from accounts that have been inactive for an extended period may be deleted or deactivated after a specified time.

9 User Rights

Every user registered with xh66 has the following rights regarding their personal information:

9.1 Right to Access Information

You may request a copy of your stored information from us at any time. This request can be made via live chat or email.

9.2 Right to Correct Information

If any of your information is incorrect or has changed, you may request a correction through account settings or by contacting support.

9.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal or regulatory obligations.

9.4 Right to Object to Processing

You have the right to object to marketing communications or certain types of data processing. We will honor your request within a reasonable time.

To exercise any of the above rights, contact us via live chat or by emailing [email protected].

10 Child Protection

xh66 services are strictly for individuals aged 21 or above only. We do not collect or store information from minors under any circumstances. If a minor's information enters our system by mistake, once brought to our attention it will be deleted immediately and the associated account will be closed.

If there are minors in your household, ensure that they cannot access your xh66 account or payment information.

11 Changes to the Policy

xh66 reserves the right to change this privacy policy due to business needs, technology changes, or legal obligations. For any significant change:

• A notice will be published on the website.
• The "Last Updated" date will be changed.
• For significant changes, a notification may be sent to the registered email address.

If you continue to use the site after a change, you will be considered to have accepted the new policy.

12 Contact Us

If you have any questions, concerns, or requests about the privacy policy, you can contact us. Our support team is available in Bengali 24/7.