xh66 Terms and Conditions

General Provisions

These terms and conditions ("Terms") form a legal agreement between the xh66 online gaming platform ("Platform", "we", "xh66") and its users ("you", "member", "player"). These Terms apply to all services, games, promotions, and features of the platform.

By registering on the xh66 platform or using any of its services, you are considered to have read, understood, and agreed to these Terms in full. If you disagree with any part of these Terms, please refrain from using this platform.

These Terms may change from time to time. We will post a notice on the platform for any significant changes. Continued use of the platform after any changes will be taken as your acceptance of the updated Terms.

Account Registration and Eligibility

To open an account and play games on the xh66 platform, the following eligibility requirements must be met:

• You must be at least 21 years of age.
• You must be a legal resident of Bangladesh.
• Only one account may be opened in your name.
• All information you provide must be true, accurate, and complete.
• You must have the legal right to participate in online gaming under applicable local laws.

Registration Process

During registration, you must provide a valid mobile number, email address, and correct personal information. We may request additional documents for identity verification at any time. xh66 reserves the right to immediately close any account where false information has been provided.

xh66 reserves the right to reject any application without providing a reason.

Account Security and Responsibility

You are fully responsible for the security of your account. Keep your login details confidential and do not allow anyone else to use your account.

• Keep your password strong and change it regularly.
• If you suspect any unauthorized access to your account, notify our support team immediately.
• Be careful when logging in from multiple devices.
• You are responsible for all activities carried out on your account.

Any transaction or gaming activity conducted from your account will be considered your own, unless it is proven that unauthorized access occurred and you reported it to us in a timely manner.

Deposit and Withdrawal Policy

Deposits

The following methods are currently available for depositing funds on the xh66 platform:

• bKash
• Nagad
• Rocket
• Bank Transfer

Withdrawals

Withdrawal requests generally take 5 to 30 minutes to process. The following rules apply to withdrawals:

• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made using the same method used for the deposit.
• Withdrawals may be held if account verification has not been completed.
• We may request additional verification before processing large withdrawal amounts.
• We reserve the right to temporarily hold a withdrawal if fraud is suspected.

xh66 will separately notify users of any applicable payment processing fees and taxes on transactions.

Bonuses and Promotional Offers

xh66 offers various bonuses and promotions for its members. Each offer has its own terms, which must be read carefully before accepting.

Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 25 times.

General Bonus Terms

• Wagering requirements must be met before a bonus can be withdrawn.
• Accepting one bonus offer may mean you cannot accept another bonus offer at the same time.
• Bonus points have a specific validity period; any unused bonus will be cancelled after expiry.
• Attempting to claim the same bonus from multiple accounts will result in both accounts being closed.
• xh66 reserves the right to modify, suspend, or cancel any bonus.

Gaming Rules

The xh66 platform offers various games including live casino, slots, and sports betting. Every game is conducted fairly and transparently, and results are determined using Random Number Generator (RNG) technology.

• Each game has its own rules, which can be viewed before the game begins.
• If a game result is voided due to a technical error, the bet for that round will be refunded.
• If the internet connection is lost, the game state will be saved and can be resumed once reconnected.
• In live casino games, the dealer's decision is final, and management's decision is binding in the event of any technical issue.
• In sports betting, if a match is abandoned or postponed, the relevant betting policy will apply.

xh66 monitors every game to ensure fair play. The right to cancel any round is reserved if an irregularity is detected.

Prohibited Activities

The following activities are strictly prohibited on the xh66 platform and will result in permanent account closure:

• Opening an account using fake or another person's identity documents.
• Operating multiple accounts under the same person's name.
• Abusing bonuses or exploiting the bonus system in a fraudulent manner.
• Playing games using computer programs, bots, or automated software.
• Colluding with other players to gain an unfair advantage.
• Using the platform for money laundering or transactions involving illegal funds.
• Attempting to hack or gain unauthorized access to the platform's software or systems.
• Harassing, threatening, or behaving abusively toward other members or staff.
• Operating an account in a minor's name or enabling minors to participate in gaming.

xh66 reserves the right to confiscate balances and take legal action against anyone involved in any of the prohibited activities above.

Account Suspension and Closure

xh66 may temporarily suspend or permanently close any account under the following circumstances:

• If these Terms are violated.
• If required documents for identity verification are not provided.
• If fraud or deception is suspected.
• If the account has been inactive for an extended period.
• If a self-exclusion request is made.

Voluntary Account Closure by Member

You may request account closure at any time via 24/7 live chat or by emailing [email protected]. You will be given the opportunity to withdraw any valid balance before the account is closed; however, any bonus that does not meet the withdrawal conditions will be cancelled.

Limitation of Liability

The xh66 platform endeavors to provide its services to the highest possible standard. However, we accept no liability in the following cases:

• If a game is interrupted due to third-party software or network issues.
• If a loss occurs due to your internet connection being disconnected or slow.
• If any loss occurs due to problems with your device or software.
• If the service is unavailable due to unexpected technical failures or during maintenance.

xh66 reserves the right to cancel any winning amount incorrectly displayed due to a technical error and will pay the correct amount. Any claim for compensation will be limited to a maximum of the amount of the transaction in question.

Privacy and Data Protection

Protecting your personal information is one of our top priorities. xh66 uses SSL encryption technology to keep all data and transactions secure.

Full details of how your personal information is collected, stored, and used can be found in our Privacy Policy. By using the platform, you are also giving your consent to our privacy policy.

• Your information will not be sold to third parties.
• Information will not be disclosed to any authority except where legally required.
• Documents submitted for identity verification are stored securely.
• Your information is used to provide and improve account services.

Responsible Gaming

xh66 believes in responsible gaming. Gaming should be a form of entertainment, not a way to solve financial problems. We encourage our members to develop safe and mindful gaming habits.

• Never bet more than you can afford.
• Avoid playing games to recover losses.
• Take regular breaks and set time limits.
• Prioritize spending time with family and friends over gaming.

Deposit limits, session limits, and self-exclusion options are available on the platform. To learn more about this, please visit our Responsible Gaming page.

Changes to Terms

xh66 reserves the right to change, amend, or update these rules and terms at any time. For significant changes, we will:

• Display a notice on the main page of the platform.
• Send a message to the registered email address.
• Update the date of the change on this page.

If you continue to use the platform after changes have been made, you will be considered to have accepted the updated terms. If you do not agree to the new terms, you may close your account at any time.

Contact & Complaints

If you have any questions, complaints, or feedback regarding these rules and terms, please contact us. xh66 takes all complaints seriously and works to resolve them promptly.

• Live Chat: Support is available in Bengali 24 hours a day, 7 days a week.
• Email: [email protected]

After a complaint is submitted, we will try to respond as quickly as possible. Complex matters may take more time to investigate, but we will keep you informed at every stage.

If any dispute arises regarding these terms, both parties will try to resolve it through discussion. If a resolution cannot be reached through discussion, action will be taken in accordance with applicable law.